FAQ
Is this real stone? How can it be that thin? What are the sizes?
Our product features a 100% natural stone surface, created through a real stone peeling process rather than cutting. We offer standard sizes of 24in x 48in, along with some options in 48in x 96in and 48in x 120in. Thicknesses range from 1.5mm to 4mm (1/16" to 1/8"). Customization is available for minimum orders of 20,000 sq. ft., but please note that these custom orders cannot be returned.
What is the strength of the material despite its thinness? Are the materials easy to cut? What tool should I use?
Although our stone veneer is thin, it is durable, waterproof and designed for permanent installation. Accelerated laboratory testing indicates that the natural stone surface can retain its appearance for the equivalent of at least 40 years without significant discoloration. The 40 years refers only to the period represented by the test. It is not the expected limit of the material’s service life. When properly installed, the natural stone can remain in place for much longer. We also provide a 10 year warranty. The material can be cut with common tools. For clean and consistent results, we recommend using a circular saw or track saw with a fine tooth blade.
What types of substrates are suitable for application? Are there any specific requirements for the construction substrate? And what is the process for adhering the material to the substrate?
They can be applied to a wide variety of flat or curved surfaces, including gypsum board (also known as drywall), wood, metal, concrete, and others.
To adhere our products to the substrate, ensure the substrate is clean and free of bumps. Then cover all the edges of the veneers with masking tape to prevent the adhesive from staining the stone surface during application. Afterward, apply a qualified adhesive to the entire back of the product or the substrate surface. Once the material is in place, use a pressure roller to enhance the adhesion of the products to the substrate.
What is Surface Roughness Index (SRI) in the product description?
The Surface Roughness Index (SRI) is a measure used to quantify the texture or roughness of a material's surface. It essentially reflects how smooth or rugged the surface of a material is. In the context of building materials like stone, tiles, or veneers, SRI becomes particularly important as it influences both the aesthetic appeal and functional aspects like adhesion, friction, and wear resistance.
For our products, the SRI is an important parameter, as it directly impacts the material's natural appearance and its suitability for various applications. Higher SRI values generally indicate a rougher texture, which might be desirable for certain design aesthetics or functional requirements like non-slip surfaces. Conversely, lower SRI values signify a smoother surface, often preferred for sleek, polished finishes.
Understanding the SRI of our products can help you make more informed choices about their suitability for your specific project needs, whether you're aiming for a rustic feel or a more refined look.
How do I handle the seams of the stone veneers?
To address the seams of the stone veneers with an SRI of 1-4, you can use grouting or installing metal trims. For those materials with an SRI of 1 or 2, a butt joint is also an effective method.
How do I handle the corner?
To properly finish the corners of products with an SRI of 1-4, you can utilize grouting or corner metal trims to create a neat junction. For products with an SRI of 1 or 2, options include a lap joint or mitering for a more precise edge. However, for products with an SRI of 3, a lap joint should only be used when layering a textured edge over a smoother one. It's advisable to avoid lap joints or mitering for products with an SRI of 4 for optimal results.
What should I do if the veneer installed on walls and need to touch the floor or ceiling?
When installing veneer on walls that extends to meet the floor or ceiling, we recommend the use of a metal reveal. This creates a visually appealing transition and maintains a clean and professional appearance between the stone veneer and the adjacent surfaces.
What adhesive should I use?
For standard stone veneer that is not backlit, we recommend LITOKOL® Litoelastic EVO. Titebond® Fast Grab FRP Adhesive is also suitable for dry interior areas where the adhesive can dry through air exposure. For translucent stone, we recommend Soudal® Fix ALL Crystal because it remains highly clear after curing and is less visible behind the illuminated stone. A clear Gorilla adhesive may also be used, but it may not provide the same clarity as Soudal. Always make sure the selected adhesive is compatible with the substrate and the intended interior, exterior, wet or dry application.
Has the translucent collection always had a warm and yellow tone? Are there any other colors available? Is the installation process for the translucent collection different from that of other collections?
The stone itself is naturally translucent. Its appearance when illuminated is strongly influenced by the color and color temperature of the LED source behind it. Cooler LEDs will give the stone a cooler and brighter appearance. Warmer LEDs will bring out warmer and more golden tones. The final appearance can change significantly depending on the lighting system selected. Stonovia also offers LED sheets and other backlighting accessories to help create even and consistent illumination. For installation, use a suitable transparent or translucent substrate and a clear adhesive with high optical clarity. We recommend Soudal® Fix ALL Crystal.
Is it suitable for outdoor use? How well does it withstand weather conditions? Will the color fade over time?
Yes, our stone veneer is suitable for outdoor use and is designed to remain stable under normal weather conditions. It has been tested for weather exposure, rain acidity and alkalinity, temperature changes and oxygen index. Because the surface is made from 100 percent natural stone, it is highly resistant to noticeable fading. Minor natural color changes may occur over time because of oxidation and ultraviolet exposure. These changes are generally subtle and do not affect the overall appearance. For additional protection, especially in exterior, wet or highly exposed applications, we recommend applying a compatible natural stone sealant. Follow the sealant manufacturer’s instructions for application and maintenance.
Can I apply it to the shower wall or sauna rooms?
Certainly, our products are waterproof and ideal for shower wall and sauna rooms installations. Ensure you use a waterproof adhesive during application.
Can I apply the stone sheets on curved walls and pillars?
Yes, our products are highly flexible, their most significant characteristic, allowing for application on curved walls and pillars with a minimum curve diameter of 15 inches.
Can it be used on a fireplace wall?
Yes, our products are resistant to temperatures up to 400°F and are suitable for the surrounding walls of the fireplace. However, they should not be used on the interior walls that come into direct contact with flames.
Can it be applied to ceilings or roof?
It can be applied to the ceilings as long as the surface to which it is being applied is clean and has no bumps. However, it is not recommended for use on roofs.
Can it be used on exterior walls and retaining walls?
Yes, it can be used as an exterior building façade and retaining walls. Our products are very easy to install, offering installation speeds up to six times faster than traditional stone and weighing only 1/10th as much, adding no extra load to the structure. This can save a significant amount of time and money, especially for large-scale projects.
Can it be used for flooring?
Although our product is sufficiently durable, it is not ideal for flooring because the textured surface requires more frequent cleaning, making it high maintenance. However, it can be used for indoor decorative applications where its unique texture can be showcased without the concern of heavy foot traffic.
Can it be used as kitchen countertops? Or on furniture and cabinetry?
Since the material's surface is raw and textured, it's typically not advised for heavy-use areas like kitchen countertops. However, for a natural stone appearance, it can be applied to bar tops not used for kitchen prep. It is well-suited for vertical surfaces.
Also, it is suitable for furniture and cabinetry, because it can be easily cut and adhered, it can make your furniture a unique piece and adorn your cabinetry, giving it a natural look.
As an artist, can I use it for artistic creations?
Definitely! Some of our stone materials can be cut with tin snips, and all are suitable for laser cutting, allowing you to achieve the precise shapes you desire. This enables the creation of unique and beautiful maca stone collages!
Where are you and your showroom located? Do you have inventory in the U.S.? What is the lead time?
We are located in Anaheim, California. Our showroom is available by appointment only, and we also operate a warehouse in California. Estimated delivery for all products is typically 6 to 10 business days or less.
I’m a contractor/designer, is there a trade program for a discount?
Yes, we offer a trade program for industry professionals. Please visit our trade page to apply. Upon approval, you will be eligible for a special discount!
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